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PharmD Live Solution

Principal Care Management (PCM)

Proactive care. Better outcomes. Lower costs.

Provide focused, high‑value care for patients with a single serious chronic condition

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The PharmD Live® Difference

Focused Care for High‑Impact Conditions

Principal Care Management (PCM) programs support patients with one serious chronic condition—such as congestive heart failure, COPD or cancer—requiring intensive management. Providers benefit from more targeted care, while patients receive highly personalized support. PCM can enhance patient engagement, improve care coordination and help meet quality metrics.

Monthly One‑on‑One Check‑Ins
Personalized Care Plans
Pharmacist‑Led Medication Management
Focused Care for High‑Impact Conditions
Core Capabilities

Core Components of Principal Care Management

Explore the clinical, operational, and technology capabilities that work together to improve care delivery and performance.

Featured Capability

Monthly One‑on‑One Check‑Ins

Care managers contact patients each month to assess symptoms, progress and barriers

Integrated Capability Network 6 connected capabilities
Personalized Care Plans
Pharmacist‑Led Medication Management
SDOH Screening & Referrals
Integrated Technology
Automated Billing & Compliance

Personalized Care Plans

Establish and monitor SMART goals tailored to the patient’s primary condition

Pharmacist‑Led Medication Management

Optimize therapy, manage side effects and deprescribe inappropriate medications.

SDOH Screening & Referrals

Identify social determinants of health that affect the condition and connect patients to community resources

Integrated Technology

Data integration across EHRs, HIEs and remote devices enables holistic views of patient health

Automated Billing & Compliance

Streamlined workflows assign appropriate CPT codes (99424–99427) and maintain audit trails

Benefits & Impact

Benefits & Impact of Principal Care Management

Benefits & Impact of Principal Care Management

Enhanced Engagement & Self‑Management

Regular touchpoints empower patients to manage their condition and ask questions

Improved Quality Metrics

Personalized plans help meet disease‑specific benchmarks (e.g., heart failure readmissions, COPD management).

Revenue Growth

PCM creates new reimbursement opportunities while supporting value‑based goals

Holistic Care Coordination

Integration with CCM, RPM and TCM ensures continuity across the care continuum.

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Related PharmD Live Solutions

Why PharmD Live®

Why PharmD Live®

Our PCM program brings together pharmacists, nurses and coaches to focus on one dominant condition. We use predictive analytics to identify patients who qualify for PCM and tailor interventions accordingly. By embedding medication expertise and SDOH support, PharmD Live® improves outcomes while generating sustainable revenue for providers.

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