Structured Conversations
Trained clinicians facilitate empathetic, culturally sensitive discussions about goals of care, treatment preferences and advanced directives.
Empower patients to share their values and end‑of‑life preferences with PharmD Live®’s Advance Care Planning (ACP) services.
Advance Care Planning is a process that helps adults understand and share their values, life goals and preferences for future medical carepearlhealth.com. By engaging patients in proactive conversations about their wishes, ACP ensures that treatment decisions—especially at the end of life—align with what matters most to them.
Explore the clinical, operational, and technology capabilities that work together to improve care delivery and performance.
Trained clinicians facilitate empathetic, culturally sensitive discussions about goals of care, treatment preferences and advanced directives.
We help patients complete advance directives, durable power of attorney forms and POLST documents.
Multidisciplinary teams—including pharmacists—ensure medication considerations are part of the discussion.
Provide educational materials and counseling to patients and caregivers.
Document preferences in the electronic health record, making them accessible across care settings.
Care aligns with individual goals and reduces the likelihood of unwanted treatments.
Avoids unnecessary interventions and hospitalizations, improving value‑based performance.
Families report higher satisfaction when a loved one’s wishes are known and honored.
Supports MIPS and CAHPS metrics related to patient experience and care coordination.
Our ACP service bridges medical expertise and compassionate counseling. Pharmacists contribute by reviewing medications for comfort care and deprescribing inappropriate drugs. Our platform facilitates virtual or in‑person ACP conversations while ensuring legal documentation is completed. We streamline billing and provide compliance reporting.