Hospitals / Health Systems
Extend value-based care to discharged patients
In the value-based care world, 30-day post-discharge readmissions are a major performance indicator for hospitals. With reimbursements being tied to readmission rates, a hospitals’ responsibility extends beyond hospital discharge.
PharmD Live’s telehealth solutions identify patients most at-risk for readmission, proactively engage patients and prioritize custom interventions and continuity of care.
Hospitals incur significant Medicare penalties without proper patient monitoring. Chronic care management reduces hospital readmissions and avoids those penalties.
2,545
CMS penalized 2,545 hospitals for having too many Medicare patients readmitted within 30 days of discharge
Source: Kaiser Health News
1 in 5
1/5 of all Medicare beneficiaries discharged from hospitals return within 30 days, costing Medicare around $26 billion per year.
Source: CMS
$553M
According to CMS, HRRP is expected to charge $553 million in penalties to hospitals in FY21. In FY20, that amount was $563 million, and it affected 2,583 hospitals.
Source: HFMA
Our goal is to help hospitals avoid readmission penalties, generate additional revenue streams, identify and prioritize gaps in care, deliver unparalleled patient engagement and experience, maximize profitability and achieve higher physician satisfaction across the care continuum.
Core Elements of PharmD Live’s Telehealth Solutions for Hospitals/IDNs
48 HOURS POST-DISCHARGE MEDICATION RECONCILIATION
Our pharmacists reach out to discharged patients to reconcile medications, engage them and reinforce the physician’s care plan through motivational counseling techniques that optimize disease and medication self-management.
EHR INTEGRATION
Our HIPAA-compliant telehealth solutions integrate easily and securely with EHR systems and enable a bi-directional data flow and real-time data access.
PREDICTIVE ANALYTICS & MEDICATION RISK MANAGEMENT
Our predictive risk-stratification analytics and side-effects profiling algorithms enable identifying and preventing potential medication risks and gaps in chronic care.
NO UPFRONT COSTS
No upfront costs or overhead expenses to implement our solutions. We only get paid when you get reimbursed.
ELIGIBLE PATIENT QUALIFICATION & ENROLLMENT
We leverage our advanced algorithms to efficiently identify and enroll your eligible patients with modifiable health risks on an ongoing basis.
30-DAYS POST-DISCHARGE PATIENT ENGAGEMENT
Our pharmacists engage your patients on a weekly, 30-days post-discharge, and reinforce the physician’s plan of care using motivational counseling techniques that optimize disease and medication self-management.
24/7 ACCESS TO CLINICAL PHARMACIST
Our clinical pharmacists are available 24/7 for patients to address any medication-related issues, and physicians for complex medication consults.
AUDIT-READY CMS REPORTS
We document and track every patient encounter to ensure Medicare compliance and furnish your practice with an auditable report, thereby streamlining your billing process.
CUSTOMIZED MARKETING SUPPORT AND ASSISTANCE
We work closely with your marketing team to build awareness of our services among your patient population through an array of marketing materials for outreach and enrollment initiatives at no cost.
PharmD Live Services for Hospitals and Health Systems
Benefits for Hospitals and Health Systems
- Increased HCAHPS Scores, Medicare STAR Ratings, and HEDIS measures
- Decreased adverse drug events (ADEs) and medication errors
- Reduced 30-day post-discharge hospital readmission rates
- Compliance with CMS requirements
- Improved patient engagement, outcomes and experience.