New Patients: How It Works

Customized Service and Direct 24/7 Access to Certified Pharmacists

Your medication regimen is too important to let fall through the cracks. Multiple medications, over-the-counter medications, vitamin supplements, and herbal combinations can have dangerous effects if not administered properly. Such mistakes can also be costly, often leading to poor health outcomes.

At PharmD Live, we partner with you and your doctors to develop customized plans for the best possible coordination of care from hospital or skilled nursing facility to home.  Your tailored plan is confidential and includes day and night access to a specially trained pharmacist for assistance with your medication, all at no charge to you. We also ensure that your prescription and over-the-counter medications are safe, affordable, and effective.

PharmD Live Patient Programs:

  • Chronic care management (CCM)
  • Annual wellness visits (AWV)
  • Transitions of care management (TCM)
  • Medication management and advocacy programs

Our programs and services are designed specifically for patients who are taking multiple medications for chronic conditions such as diabetes, hypertension, high cholesterol, mental illness, heart failure, HIV/AIDS, osteoporosis, asthma, and other disorders. 

Our innovative program is a free benefit and it’s designed to enhance your current prescription benefits. Programs and services from PharmD Live will not change your current benefits plan.

Care Programs from PharmD Live Include:

  • Customized plans that ensure that all your medications are right for your needs
  • One-on-one guidance and education to help you get the best results
  • Care that helps lower the risk for potential harmful drug reactions or side effects
  • Insight on why it’s important to take your medications on time
  • Money-saving tips to help with the cost of medications

If you are taking multiple medications, a specialty medication, or have a chronic condition, PharmD Live can help. Medicine can help keep you healthy and active, but if not taken properly, it can cause more problems than it solves. Sometimes, these problems can be dangerous and expensive.


Confidential appointments run 20 to 60 minutes depending on the number of medications you are taking. During the visit, your PharmD Live pharmacist will inspect your entire medication profile and review all prescriptions, over-the-counter drugs (OTCs), herbal supplements, and samples for appropriateness of therapy.

In addition, PharmD Live pharmacists will discuss therapy- and medication-related issues or problems, and answer any questions you might have about your medications and plan.

Upon completion of the visit, you will receive a medication list and personalized care plans detailing the just-completed visit with the pharmacist. Plans include times and dates for follow-up visits. Your PharmD Live pharmacist will also update your doctor, coordinate further care, and relay medication or plan recommendations. Physicians agree with 98 percent of PharmD Live pharmacist recommendations.


It’s easy. Just complete the CONFIDENTIAL patient  enrollment form  whenever you are ready. It only takes a few minutes. After you submit the form, a PharmD Live pharmacist will contact you within 2 hours or at your convenience.

If you’re not ready to enroll, but would like to speak with a PharmD Live pharmacist, simply request an appointment.


You can talk to your PharmD Live pharmacist any time issues arise or when you have questions. In addition, follow-up visits will occur at the dates and times set up during your initial visit. Follow-up visits tend to be shorter in length.


The PharmD Live clinical pharmacist may make observations and recommendations to your physicians about the effectiveness of your current medicines. However, all recommendations for changes in medications will be discussed with you before being sent to your physician for final approval. Ultimately, our programs are designed to ensure that you are getting the best results from your medications.  

PharmD Live is an independent company and does not receive funding or influences of any kind from drug manufacturers. We will never force you to change your current care plan. We’re here to offer our skills, resources, guidance, and assistance to help you achieve the best results possible.